FAQ

API Access & Data

How do I get my API keys?

Your API keys (username & password) will be automatically provided via email when you subscribe.

Does the API have request limits?

Yes, requests are limited to 2 per second.

For high throughput integrations, we recommend that you import the required data to serve from your own database.

Which regions does The Racing API's data cover?

While the bulk of our data comes from UK & Irish racing, we also offer lower coverage of other regions worldwide. You can view our current data coverage for all regions here.

How frequently is data updated?

Today's racecards, odds and results are updated every 5 minutes.

Tomorrow's racecards and odds are updated every 30 minutes.

Future racecards are updated hourly.

Subscriptions

How can I upgrade or downgrade my subscription?

You can upgrade or downgrade your subscription in the billing portal or by emailing your request to [email protected].

Partial refunds are unavailable for plan downgrades. Your current plan subscription will remain active until your next billing date at which point you will be moved to the lower tier plan.

Plan upgrades are processed immediately.

How can I cancel my subscription?

You may cancel at any time by using the billing portal or by emailing your request to [email protected].

Partial refunds are unavailable, so your plan will remain active until your next billing date at which point your plan will be cancelled and API access revoked.

Billing

When will I be billed?

When you subscribe, your first payment will be taken straight away or once any specified free trial period ends. From then on, billing will take place monthly on the same day as your first payment.

For example, if your first payment was on the 8th of the month, all subsequent payments will also be taken on the 8th.